GWI launches countrywide disconnection campaign

Category: Headlines

As part of the efforts to ensure that consumers pay for their services received from the Guyana Water Incorporated (GWI), the company has embarked on countrywide disconnection campaign for outstanding water charges.

A press release from GWI noted that over 15,000 customers were disconnected since the commencement of exercise in December; however, the company stated that it has discovered that consumers whose services were disconnected were found to be illegally reconnecting them.

“GWI has a zero tolerance policy for persons who refuse to pay for water usage and will prosecute any customer who reconnects themselves, in accordance with the provision             of the Water Sewage act of 2002,” the release said.

Chief Executive Officer of GWI (ag) Nigel Niles said that any customer who is found guilty of reconnecting his/her own services illegally may be made to pay a tampering fee of $25,000 and a reconnection fee of $6,000 in order to have their service restored.

In this regard disconnected customers are being urged to visit the nearest GWI office to make payment or utilize the friendly payment system.